Privacy Policy

Overview

Santa Cruz Artificial Turf Installation ("we," "us," or "our") operates the website at santacruzartificialturf.com. This Privacy Policy explains what information we collect when you visit or contact us through this website, how we use it, and what choices you have. By using this website, you agree to the practices described in this policy.

If you have questions about this policy, contact us at projects@santacruzartificialturf.com.

Information We Collect

Information You Provide

When you fill out a contact form or request an estimate on our website, we collect the information you enter, which may include your name, email address, phone number, property address, and project details. We only collect what you voluntarily provide.

Information Collected Automatically

When you visit this website, we may automatically collect certain technical information, including your IP address, browser type, the pages you visit, how long you spend on each page, and the device you use. This information is collected through standard web server logs and analytics tools.

Cookies and Tracking

This website may use cookies - small text files stored on your device - to help analyze how visitors use the site and to improve your experience. You can control cookies through your browser settings. Disabling cookies may limit some features of the site. We may also use third-party analytics services such as Google Analytics. These services collect anonymous usage data in accordance with their own privacy policies.

How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and project inquiries
• Schedule and coordinate on-site visits and appointments
• Send you information related to your project or our services
• Improve the content and usability of our website
• Analyze how visitors use the site to help us serve customers better
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We may share data with trusted third-party vendors who help us operate our website or business - for example, our contact form platform or email service. These providers are contractually required to protect your data and use it only for the services they provide to us.
• Legal requirements: We may disclose information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
• Business transfers: If our business is sold or merged, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Data Retention

We retain personal information for as long as necessary to fulfill the purpose for which it was collected, to provide services to you, and to comply with our legal obligations. Contact and project inquiry records are generally kept for a period consistent with standard business record-keeping practices. You may request deletion of your information at any time by contacting us (see "Your Rights and Choices" below).

Data Security

We take reasonable technical and organizational measures to protect the personal information we collect from unauthorized access, disclosure, or loss. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information. Please use discretion when submitting sensitive information online.

Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-out: Opt out of receiving marketing communications from us at any time by contacting us or using the unsubscribe link in any email we send.

To exercise any of these rights, contact us by email at projects@santacruzartificialturf.com. We will respond within a reasonable time.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act and other California privacy laws. These include the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a California privacy request, contact us at projects@santacruzartificialturf.com.

Third-Party Links

Our website may contain links to third-party websites, such as government agencies, industry organizations, or review platforms. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any external site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Santa Cruz Artificial Turf Installation

419 Rigg St

Santa Cruz, CA 95060